If you experience suspicious activity with your account please contact our cybersecurity team at security@wyze.com.
A member of the Wyze Cybersecurity team will review your e-mail and contact you to collaborate on resolving the issue. It is important to include the following details:
Detailed description of the issue
The products and versions affected
Device MAC Address (ID)
Account Email address
Time of the issue
Submitted Log ID from the mobile app
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