1 5

Order Protection

Order Protection

Guaranteed delivery on every order.

OrderProtection is offered as an additional item at checkout. There’s no extra application process or forms to fill out, customers just checkout and are instantly protected against situations such as:

  • Stolen Packages
  • Delivered Not Received
  • Damaged Item
  • Lost in Transit
  • Wrong Item
  • Wrong Address and so much more

Get peace of mind while shopping.

View full details

Guaranteed delivery on every order.

Add shipping protection to your order and you'll receive a refund or reshipment if you have any shipping issues.*
*Approved claims only. 97% approval rate.

FAQs

How do I purchase Order Protection?

You will see OrderProtection as part of your checkout process and will see it added as an item in your cart.

Help! Why is the cost of Order Protection changing?

The total cost of OrderProtection will change based on the total value of the items in your cart. The higher the amount, the higher the cost for the shipping protection.

How do I file a claim?

Filing a claim is easy! Click here to start your claim process.

When filing a claim with Order Protection, you will simply need to provide your order number and email address to get started.

From there, you will be asked a few simple questions about your issue, and you’ll hear back from an agent within minutes!