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Report Suspicious Activities

 

If you experience suspicious activity with your account please contact our cybersecurity team at  security@wyze.com.

A member of the Wyze Cybersecurity team will review your e-mail and contact you to collaborate on resolving the issue. It is important to include the following details:

  • Detailed description of the issue
  • The products and versions affected
    • Device MAC Address (ID)
    • Account Email address
    • Time of the issue
    • Submitted Log ID from the mobile app