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Terms & Conditions


Last Updated: 10/28/2019

These Gift Card Supplemental Terms and Conditions (these “Supplemental Terms) are in addition to, and not in lieu of, your rights and obligations under the Wyze Terms of Service (the “Standard Terms”). For information about how we collect, use, share and otherwise process information about you, please see our Privacy Statement for Wyze Labs Products. 

These Supplemental Terms specifically apply to your use of gift cards (“Gift Cards”) to purchase products provided by Wyze Labs, Inc. (“Wyze” or “we”). By purchasing or redeeming a gift card and checking the box next to “I agree to Wyze Terms of Service and the Gift Card Terms and Conditions”, you agree to these Supplemental Terms and the Standard Terms. If you do not agree to these Supplemental Terms and the Standard Terms, do not purchase or use a gift card. To the extent there is a conflict between these Supplemental Terms and the Standard Terms, these Supplemental Terms will govern such conflict. Capitalized terms used but not otherwise defined in these Supplemental Terms have meanings set forth in the Standard Terms.

Wyze reserves the right to change or modify these Supplement Terms at any time and in our sole discretion. If we make changes to these Supplement Terms, we will provide notice of such changes (e.g., by providing a notice on our website or updating the “Last Updated” date above). Your continued use of any Gift Card will confirm your acceptance of the revised Supplemental Terms.

If you have any questions about these Supplemental Terms, please contact Wyze at support@wyze.com or visit https://support.wyzecam.com. 

  • Purchase

Gift Cards may only be purchased through Wyze’s website. A valid email is required to send and receive a Gift Card. Coupons, promo codes and other discounts may not be used to purchase Gift Cards.

  • Redemption

Gift Cards may be redeemed solely for products offered by Wyze. Gift Cards may be redeemed at the time of purchase on Wyze’s website. Purchase made using a Gift Card may be subject to tax. If the purchase amount, including tax, is greater than the value of the Gift Card, you are responsible for any balance owed. Gift Cards may be redeemed only by customers in the U.S.

  • Balance Inquiries

You can view the balance on your gift card in your Wyze Account or during checkout.

  • Returns

If a purchase made with a Gift Card is returned, the original Gift Card will be credited for the amount of the purchase.

  • Restrictions

Gift Cards cannot be reloaded, resold, transferred for value or redeemed for cash, except to the extent required by law. Unused Gift Card balances may not be transferred to another Wyze account.

  • Risk of Loss

The risk of loss and title for Gift Cards pass to the purchaser upon our electronic transmission of the Gift Card to the purchaser or designated recipient. Wyze is not responsible for Gift Cards that are undeliverable or are not received due to customer failure to enter a valid or accurate email address. We are not responsible if a Gift Card is lost, stolen, destroyed or used without your permission. 

  • Expiration

Gift Cards do not expire. 

  • Termination

We reserve the right to suspend or terminate your ability to purchase, receive and/or use Gift Cards if you violate these Supplemental Terms or our Standard Terms. We may also suspend, terminate or otherwise limit access to your Gift Cards if we suspect fraudulent, abusive or unlawful activity associated with your account and/or your use of Gift Cards.

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