Supplemental Terms for Gift Cards

Supplemental Terms for Gift Cards

Updated: January 6, 2022

  1. Purchase
  2. Redemption
  3. Balance Inquiries
  4. Returns
  5. Restrictions
  6. Risk of Loss
  7. Expiration
  8. Termination

These Supplemental Terms for Gift Cards (these “Gift Card Terms”) are in addition to, and not in lieu of, your rights and obligations under the Wyze Terms of Service (the “Standard Terms”). For information about how we collect, use, share and otherwise process information about you, please see our Privacy Statement.

These Gift Card Terms specifically apply to your use of any physical or digital stored value card or voucher (“Gift Cards”) to purchase products provided by Wyze Labs, Inc. (“Wyze” or “we”). By purchasing or redeeming a Gift Card, you agree to these Gift Card Terms and the Standard Terms. If you do not agree to these Gift Card Terms and the Standard Terms, do not purchase or use a Gift Card. To the extent there is a conflict between these Gift Card Terms and the Standard Terms, these Gift Card Terms will govern such conflict. Capitalized terms used but not otherwise defined in these Gift Card Terms have meanings set forth in the Standard Terms.

Wyze reserves the right to change or modify these Gift Card Terms at any time and in our sole discretion. If we make changes to these Gift Card Terms, we will provide notice of such changes (e.g., by providing a notice on our website or updating the “Updated” date above). Your continued use of any Gift Card will confirm your acceptance of the revised Gift Card Terms.

If you have any questions about these Gift Card Terms, please contact Wyze at support@wyze.com or visit https://support.wyzecam.com.

1. PURCHASE

Gift Cards may be made available through Wyze’s website or Wyze’s retail partners. A valid email is required to send and receive a digital Gift Card. Coupons, promo codes and other discounts may not be used to purchase Gift Cards.

2. REDEMPTION

Gift Cards may be redeemed solely for products or services offered by Wyze. Gift Cards that are vouchers for specific products or services, as indicated on the Gift Card or in the Gift Card’s description at the time of purchase, may only be used to purchase those specific products or services.

Gift Cards may be redeemed at the time of purchase on Wyze’s website and mobile app. Purchases made using a Gift Card may be subject to tax. If the purchase amount, including tax, is greater than the value of the Gift Card, you are responsible for any balance owed. Gift Cards may be redeemed by customers resident in the U.S. and Canada.

3. BALANCE INQUIRIES

You can view the remaining gift card balance via the "View gift card" link you received via email or during checkout.

4. RETURNS

If a purchase made with a Gift Card is returned, the original Gift Card will be credited for the amount of the purchase. See the Wyze Return Policy and Limited Warranty Terms for additional information.

5. RESTRICTIONS

Gift Cards cannot be reloaded, resold, transferred for value or redeemed for cash, except to the extent required by law. Unused Gift Card balances may not be transferred to another Wyze account.

6. RISK OF LOSS

The risk of loss and title for a Gift Card passes to the purchaser upon purchase of the Gift Card. This means Wyze is not responsible for Gift Cards that are undeliverable or are not received due to invalid or inaccurate recipient address information being provided. Additionally, we are not responsible if a Gift Card is lost, stolen, destroyed or used without your permission.

7. EXPIRATION

Gift Cards do not expire and there are no service fees for the Gift Card.

8. TERMINATION

We reserve the right to suspend or terminate your ability to purchase, receive and/or use Gift Cards if you violate these Gift Card Terms or our Standard Terms. We may also suspend, terminate or otherwise limit access to your Gift Cards if we suspect fraudulent, abusive or unlawful activity associated with your account and/or your use of Gift Cards.